Work Horror Stories

So about a month ago I started training as a waitress for the Macaroni Grill. It just opened here in Helena and we are actually the first store in all of Montana. Hurray for Helena! Anyway, training has been ridiculously grueling. Lots of memorization, table etiquette, etc… I’ve been doing alright with it though.

This past week was our first time serving real customers. Monday, Tuesday and Wednesday we did a charity event for St. Peter’s Hospital Foundation where the restaurant donated all the food that was served and I as a waitress donated all my tips. It was all for a good cause plus it gave us all a chance to practice. Therefore, people basically got to come in, enjoy a free meal while we spilled drinks on them and served them cold food at the wrong table. It was great. I actually did pretty well those three days. Not one spilled drink or wrong order. All my customers were satisfied and when they heard that I was donating my tips for the evening I got more than a couple $100 tips put towards the foundation. I was feeling good and ready for Thursday when I would keep my first night of tips.

So Thursday came and I’m weaving in and out of tables, executing every task with perfect form, so much so that when the biggest party of the evening came in all the managers looked around in panic of who would be able to handle it as a server. ….This is where the evening goes bad. I should probably mention that everyone in the restaurant was doing a pretty dang good job considering that half of us weren’t chiefs, severer, or bartenders 2 weeks prior. They probably picked me to take the big party more because I was the first one they saw and didn’t know what else to do. Before any of you get ahead of me…I did great with this table!…..it was the cute young couple that got seated in my section right next to them that suffered.

It was the classic story….A handsome man (which I recognized as a manager from Costco) and a beautiful girl out at the newest restaurant in town, on their very first date. The romantic mood was set when she ordered a glass of wine (followed by the whole bottle) and he cautiously ordered water. Classic. I practically glide up to the table, drinks on a tray in hand. I reach for the wine, place it in front of the woman. I reach for the water……but it’s not there! Oh no! It’s tipped off the tray…all over his lap! It was so horrific that by the time I got the towel off my shoulder (which I carry at all times) everyone was laughing. They really were great about it. I moved them to a drier table and served them an appetizer on the house after my manager made a quick apologetic visit.

I must have said sorry 100 times throughout the rest of the evening and they both told me 100 times that it was alright and even left me a generous tip. But it doesn’t stop there. When I went home that night to recount the whole story to Matt I suddenly realized that I might have charged them for their appetizer that was supposed to be free! The next morning I got up, made a couple loaves of homemade bread and swung over to the restaurant to talk to my manager. I told him what I thought I’d done and he gave me a $20 gift certificate to Macaroni Grill that I stuck in with the bread and headed to Costco. Like I said, I didn’t know the guy, but I knew I’d seen him working at Costco. He wasn’t there so I left the bread in his box (one loaf for him and one for his date) and the gift card with a note inside that said “Sorry again for spilling that water on you. Hope you come in again soon. –Amie PS- I’m a much better bread maker than I am waitress.”

Everything else has been going well for me and my new job. For the most part all my coworkers are highly energetic pleasant people and recovering from Thursday night was a little easier as they all took turns recounting a few horror stories of their own. All in all, I’m still sad to be spending time away from Matt and the kids, but it pays the bills for now while Matt knocks out his degree. Then he’ll be supporting me for the rest of my life. I think I’m getting the better part of the deal!

Since then I’ve gained a new appreciation for work horror stories so, if you have any of your own, please share them after the beep. ………Beeeeep!

The Painter

I have become thoroughly convinced this week of a theory I’ve had stewing in my head for quite some time. The theory is this: Everyone is a painter. An artist of the human psyche. Let me explain….Everyone you come in contact with gets to know a little about you. You paint them a picture so to speak of what kind of person you are. There are endless ways to accomplish this but, mostly it’s through word and deed.

The question is, what kind of painter are you? Despite the various different types of actual artists, there exists only two kinds of psyche artists: the realist and the abstract.

Here’s the difference between the two. The realist paints things how they are, how things lay exactly. Nothing is distorted or misinterpreted. They therefore paint an honest, precise picture of themselves to others. The abstract on the other hand, is at the complete opposite end of the spectrum. The abstract painter, for one reason or another, paints things a little unclear. This is done in many ways. More often than not though it’s done by leaving things out. The infamous white lie.

Say for example you are on a diet and you have a diet coach. You tell your coach you are going to the store to buy food. However, you conveniently leave out the fact that you are going to the store to buy a candy bar. Even though the part about you going to the store to buy food is true, the fact that you left pertinent information out makes the entire picture you painted in your diet coach’s head abstract.

What I’m talking about is a little more deep than that of course. What I’m more referring to is when people pretend like things are okay when they truly are not. When we have problems in our lives, be them big or small, but we keep them hidden. I know you know what I’m talking about. For the most part, everyone I’ve met has been an abstract painter at least once in their lives. Not even the most perfect realist is real ALL the time. I don’t believe it possible. But why? Why do we do it? Is it cause we are ashamed? Is it because we know we need help with something but don’t know how to ask? Is it for the simple fact that we don’t like getting other people too involved in our lives? Is it cause we feel like maybe there IS no problem if we don't pay attention to it? I donno.

It’s easy for me to write about this because, unfortunately, I have been on both sides of this fence. All those reasons listed above, and more, are reasons why I’VE been an abstract painter in the past and why I still feel the tendancy to be an abstract painter in the present. I’ve boiled it down to the fact that it must be natural human tendency to not appear weak. What we don’t realize however is that the inability to ASK for help and share the burdens with family, friends, or even professionals... is a weakness in itself.

From my own personal experience I’ve learned that it’s best when I’m a realist. I feel better when I paint things clearly. It forces me to be honest with others, but probably more importantly, it forces me to be honest with myself.

My stepmom once told me that Satan is really good at making small problems grow bigger when they are kept inside our heads. The scriptures talk a lot about sin happening in dark or secret places. I’ve come to see that they aren’t just talking about your physical surroundings. We must recognize that our minds CAN BE those dark and secret places. It’s kinda scary for me to think about because I can’t escape my mind as easily as I can a room or a building. It’s much harder to change a train of thought than it is to find a bright green “EXIT” sign.

The reassurance that we have though is that when we open our minds to others, when we share things that are bothering us or tempting us, it’s like unlocking a door that floods the dark places of your head with light. Bright light! Does that mean that the problem immediately goes away? No. But it’s much easier to deal with when you can see it clear and plain in front of you instead of remaining ambiguous and intangibly lurking in the dark corners of your mind.

Two things I’ve learned and then I’ll end this post for today. One, I have found through personal experience that being an abstract painter is draining, physically and emotionally. It’s not worth the effort at all. And two, at some point and time, your abstract pictures WILL collide with reality because reality is the place we live (most of us anyway) and it’s inescapable. When that happens, how will you feel? How will your loved ones feel about your relationship with them when they see that there was a problem and you didn’t trust them to help?

Here's the challenge for today. If you have something you are struggling with and you know it’s a problem…share it. Find someone you trust. Even if it’s a professional you’ve never met before. Even if you just say it out loud to yourself in the mirror. After all, the very first step to fixing a problem is admitting that there IS one. If things aren’t okay, don’t pretend like they are. For the first time or maybe even the billionth time in your life, take the paintbrush you’ve been given... and paint someone a real picture.

Favortie Winter Memories

The cold wind that has swept through this city leaving a cold chill on the back of every one's neck has been a brutal reminder that winter is just around the corner. The summer days of playing in the hose and swimming pools are gone and I've been debating when would be the safest time to tuck away all my shorts and t-shirts and break out all my long sleeve shirts and jackets from storage. As I reached for a second blanket at 2 o'clock this morning I decided... today is the day.

I'm not sad to say goodbye to summer. Since I migrated from San Diego where the weather is a constant 65 degrees, I've come to love all the places that are home to the 4 seasons. Winter has become my favorite season. I love being out in it but I love even more the bitter cold days when you can crank up the heat inside and snuggle down with a pair of wool socks and a hot cup of cocoa to watch the snow fall.

Every time the weather starts to change like this the feel of the cold and the barren trees remind me of different memories. One of my favorites is waking up as a little girl on cold mornings such as these. I'd drag my sleepy blanket out of bed and slip on a pair of socks. We had hardwood floors in our house (as we always did being the daughter of a hardwood floor layer)and as tired as I was I'd always muster up the energy to get a running start from my bedroom carpet onto the hardwood hallway and sail right into the kitchen. There were three floor heaters in the kitchen and 3 bar stools, one for each of us as my 2 sisters were either already out there or right behind me. We'd place the bar stool over the floor heater, drape the blanket over the bar stool making sure that all edges touched the floor, and climb inside. The cocoon of warmth it created was enough to make me stay there, knees tucked into my chest, smiling until my mom lured me out with something hot for breakfast.

I love thinking about that memory and I'd like to know what some of your favorite winter memories are to get us all excited in anticipation for the first leaf to fall.

Away From My Desk

I'm on vacation visiting my sister and when I went in to pounce on her bed after her hubby got up (as is tradition in our family) she told me the cutest story I had ever heard. She said that one day her little 4 year old girl asked her "How do you make a baby?" and my sister said "Well....daddy helps me."

A few days later when they were ridding in the car she turned to her dad and asked "Daddy.....can you make a pony?"

This'll be my last post for a while. I won't be back at my desk for about 3 weeks.

The Given Good

I just finished listening to a book on tape by S. Michael Wilcox called “Receiving Divine Help When Your Prayers Seem Unanswered.” It was given to me by a very dear friend and it touches on so many great topics. Most of it has to do with perspective on life and towards the end he quotes C.S. Lewis. You’ll have to forgive me cause I was too lazy to look up the exact quote on the internet and just typed it out as I heard it on the cd so some of the punctuation and wording might be incorrect. Anyway, C.S. Lewis says…

“You can not in your present state understand eternity. But you can get some likeness of it if you say that both good and evil when they are full-grown become retrospective. All this earthly past will have been heaven to those who are saved and all their life on earth too will then be seen by the damned to have been hell. That is what mortals misunderstand. They say of some temporal suffering ‘no future bliss can make up for it.’ Not knowing that heaven once attained will work backwards and turn even that agony into a glory. And they say of some sinful pleasure let me have but this and I’ll take the consequences, little dreaming how damnation will spread back and back into their past and contaminate the pleasure of the sin. Both processes begin even before death. The good man’s past begins to change so that his forgiven sins and remembered sorrows take in the quality of heaven and the bad man’s past already conforms to his badness and is filled only with dreariness. And that is why at the end of all things when the sun rises here and twilight turns to blackness down there, the blessed will say we have never lived anywhere but in heaven. And the lost will say we were always in hell….and both will be right.”

He talks a lot also about the given good versus the expected good. Everything that comes from God is good. If we ask for bread, he will not give us a stone. Now it might not be the specific KIND of bread we asked for. We may have asked for white and he gave us wheat, but it is still bread and it is still good. Thus the wheat bread is the given good and the white bread is the expected good. I thought of how many times I have become bitter and ungrateful for the given good in my life because it wasn’t what I expected, exactly how I wanted it, or in the time frame I hoped to receive it. I fail to recognize that it is a blessing to have everything exactly the way it is (assuming that you are doing high-quality things with you life).

Some specific examples of common mind frames I could think of to help you with personal application might be men who pray to support their families and are blessed with a different kind of work than they had anticipated. Women who pray for jobs and are blessed with the occupation of motherhood. Young men who pray to serve a fruitful mission and come back having baptized not one, yet planted many unseen seeds. Parents who pray to have children of their own and receive them through adoption. Young children who pray for their parents to stay together yet don’t experience a whole home until they are fathers and mothers of their own families. All are given goods which we should be thankful for yet sometimes we sulk in sorrow because it’s not what we expected. It’s been an eye opening experience for me to try and forget the expected good and try harder to see the given good that God has blessed me with.

I give S. Michael Wilcox 4 stars in my book and would recommend his material to all.

Freedom Of Speech

The problem with running a blog like a newspaper column instead of the usual photo album (like my other blog is) is that when you talk about things, you can never really post what you WANT to say. I just spent the last half hour writing a funny, witty little shpeel on an experience I had not too long ago, but couldn’t post it because I was sure the degree of offense would have been severe. This is because 99% of my audience is family and would interpret my writings to be about them.

Ere go, let me preface this blog with a disclaimer. I think a lot of times we might read these things and think “oh my gosh! They wrote that about me!” which then leads to heart warming feelings, feelings of embarrassment or maybe even feelings of anger and resentment. Which is the problem with writing to an audience who knows you. There is no REAL freedom of speech. Haha. Women especially have this problem. I know because….I’m a woman! It’s just what we do. Probably has something to do with the on going belief that the world revolves around us.

Let me just clear up ahead of time that this blog is not about you. Whoever you are, however you are related to me, I’m not talking about anyone. Although it’s a blog about families, these are simply thoughts that have transpired more from too much in-depth thought rather than personal experience. So, back to the show!

In the real, political, business-like world things work a lot more differently than they do with families. We can put our opinions and suggestions out on the table without hurt feelings or tears. “It’s not personal, it’s business,” “Freedom of speech,” all plausible excuses for speaking boldly and to the point of the matter. But you can’t be that way with family. Why? I’ll tell you why in one word…..Emotion.

So the question is, where does freedom of speech go when he runs and hides with any sort of family tie? Ha! I’m gonna put that on a bumper sticker and make millions! “Freedom of speech runs and hides with any sort of family ties.” Brilliant!

The point is, when you invite emotion to come sit down at your honesty table, honesty doesn’t stay for long. If he did, he’d be quickly drop-kicked out the front door by “hurt feelings,” or “offensive!” But what about when there’s something that NEEDS to be said but is hard to say? What if it’s unpleasant? What if there is no easy or delicate way to put it but if you don’t say anything, the silence could be more detrimental? What would you do? Say it and then give a fake grin as you twist your index fingers into your dimples? “Smile! What I just said was hard to take buuuuuuuuut.,,, ‘if you chance to meet a froooown, do not let it staaaaay!” Cause that ALWAYS works for me. Ha! Yeah right.

I’m not speaking as if I stand above this problem. Oooooh no! I do my fair share of fist pounding and feet stomping whenever someone has the courage to say something to me. Ever heard of the “boom heard round the world?” That was my tantrum when someone first told me I didn’t look good in yellow. And why would I do that? NOBODY looks good in yellow! It’s easy to explain actually cause you see, the same button that’s used to make my “wall of defense” shoot up is also connected to my “overreaction button.” Try it and you’ll see what I mean. I get defensive and loud and emotional, all at the same time.

There are times though that I am able to hide my reaction and pass it off like it didn’t matter much but the hurt feelings always rear their ugly heads no matter how hard I try to suppress them. It’s more often than not waaaay past the appropriate time to say something though and my frustrations get taken out on the wrong people, Example:

Matt: “So, do you want cereal or eggs for breakfast?”
Amie: “I LOOK GREAT IN YELLOW!!! ….ahem, excuse me, ummm cereal.”
Matt: “Whoah. Cereal it is then!”


That happens because no one likes a critic. Simply put. No one likes to hear bad things about themselves and when people (mostly family) get close enough to see that we do actually have a bad side it puts everyone between a rock and a hard place. You are wonderfully close and you now know them well enough to recognize that they have problems yet you can’t say anything because….you’re too close! Say for instance your wife snores at night (and no before any of you try and see how my examples are related to me, I don’t snore). Lets say it’s not just any snore either. This is an earth shattering, mind numbing, makes you have bloodshot eyes of insanity at 3 am kind of snoring. There’s a surgery that can be done to fix her, but your afraid in telling her that you’ll hurt her feelings because snoring isn’t normally a womanly feature. What could you do? Your damned if you do and a wired insomniac if you don’t!

Obviously you have to plug the same principle into a scenario of your own to really see the problem but you understand the predicament. And it extends into all kinds of relationships. Sisters afraid of offending brothers, husbands afraid of hurting wives, parents afraid of driving away their children. Ahhh if only there was a simple solution to the problem. With all the advancements we’ve made in the world with the human psyche, there’s nothing out there that can bring freedom of speech back into families. We can open a man’s brain and make him involuntarily lift his right arm but we can’t tell our brother that he has an addiction problem, our wife that she snores or our children that they are flirting with a line of disaster without emotions creating a divide. Maybe some day, some day we’ll find a way to figure it all out.

As Good As It Gets

Now I know I talk a lot about my therapist (which btw, I saw him at a church function yesterday and almost called out “Hey Dr. Bean!” Haha!) but he really has some good points. From my last session I was expressing some concern over a certain matter that I have been quite impatient on resolving and he looked at me and said “and what if it doesn’t get resolved? What if THIS is how it is always going to be? For the rest of your life. …..What if this is as good as it gets?”

After getting lost in thought for an embarrassingly long time, I looked up at him and I could tell that he sensed a little bit of my despair. He then added, “if you knew ahead of time that this was going to be the best that it ever would be, would you have tried as hard on YOUR end to resolve the matter?”

The answer of course was no. In a physics class I took back in college (which I LOVED) my professor gave us some good advise along the same lines. It was around finals time and all of us wanted to know exactly what percentage of our overall class grade would fall under this last test. You see, because afterwards we were all going to pull out our calculators simultaneously and calculate (in a worse possible case scenario) how low we could score on the test and still get the final grade we hoped for. He looked back at us and said, “I’m not going to tell you. If I tell you and you calculate that number, that is what you are going to get on the test. I think you will all score higher without that number in your head.”

And so it was in this scenario for me. If I knew or calculated what the outcome would be before hand with this certain relationship, my mind would have relaxed a little bit so to speak and I wouldn’t have tried as hard.

So, I guess it’s good in the end that we aren’t all-knowing, future predicting geniuses. Who can expect more of you if you are trying as hard as you can? It really is a satisfying feeling and has brought much closure for me.